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Collections Representative

Company: Kelly Services
Location: Arlington
Posted on: April 9, 2021

Job Description:

Collections Representative- Irving, TX------ --Payrate: $15/hour--Remote; equipment will be picked up onsite Day 1 and a few hours of training (local candidates only)--Potential opportunities for contractors to be hired on permanentlyTraining length: 4 weeks

  • Training shift schedule: 8am-5pm 1st week, 11am-8pm thereafter--Job Description: The Collections Representative collects payment on assigned delinquent accounts by reviewing documentation, contacting customers/clients by telephone and/or written correspondence and arranging repayment schedules in order to minimize loss to the organization.--Job Responsibilities:
    • Balances inbound and outbound collection call duties throughout the shift
    • Sets payment by phone, sets promise/repay agreements with customers
    • Takes financial information by phone to determine payment plan eligibility
    • Advises on payment plan alternatives such as loss mitigation and the means of applying
    • Discuss forbearance and other COVID related assistance options available to customers; sets forbearances and extensions by phone
    • Achieves typical call center collection benchmarks such as call monitoring, after call time, promises per hour, schedule adherenceQualifications:
      • Previous experience in Customer Service, Call Center, and Collections
      • High school diploma/EquivalentWhy Kelly--?You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.About Kelly--At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.]]

Keywords: Kelly Services, Arlington , Collections Representative, Accounting, Auditing , Arlington, Texas

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