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Bilingual Loan Collections Specialist

Company: Vamos Auto
Location: Arlington
Posted on: June 19, 2022

Job Description:

The Loan Collections Specialist position is primarily responsible collections of past due loans, handling inbound and outbound calls on top of other assigned duties.Major Duties and Responsibilities:

  • Provide a superior level of customer service to a growing customer base.
  • Work alongside customers to find solutions to a diverse array of problems.
  • Collections of past due accounts.
  • Handle heavy volume of inbound & outbound calls.
  • Provide assistance on loan servicing inquiries regarding payment inquiries, transaction research, error resolution and general loan account questions.
  • Review daily reports as needed.
  • Performs other reasonable duties, including back up of other loan servicing staff, sales agents, or others as assigned by immediate supervisor.
  • Remain informed of changes in company policies, procedures, and products.
  • Other reasonable projects and/or duties as assigned.

Keywords: Vamos Auto, Arlington , Bilingual Loan Collections Specialist, Accounting, Auditing , Arlington, Texas

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