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Collections Specialist

Company: MEI Auto Group
Location: Arlington
Posted on: November 22, 2022

Job Description:

The *collection representativ*e is responsible for initiating calls to delinquent customers to collect past-due payments.

*Responsibilities/Duties: *

* Provide excellent customer service via phone focusing on first contact resolution
* Responsible to monitor, manage and maintain assigned accounts
* Establish and maintain strong customer relationships
* Effectively negotiate payment arrangements on delinquent loans
* Utilization of probing questions and effective documentation
* Ensuring all demographics submitted on accounts are correct and updated
* Meet collection goals including delinquency and cash collections
* Basic Skip Tracing
* Adhere to company policies and procedures to ensure compliance with state and federal

guidelines. *Other duties as assignedQualifications and Education Requirements*

* Minimum 2 years of prior Midrange collections experience is a requirement for this*
*position.*
* Team oriented*
* Ability to thrive and work in fast paced environment.*
* Goal oriented*
* Proficient knowledge of FDCPA*
* Excellent verbal and written communication skills.*
* Excellent interpersonal and organization skills*
* Strong ability to multitask and work independently under high pressure.*
* Must meet daily, weekly, and monthly individual /departmental goals.*
* Ability to received, retain and implement receive effective feedback.Pay: $16-$18 + Weekly Incentives*

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Disability insurance
* Employee discount
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Vision insurance
Physical setting:
* Call center
Schedule:
* Monday to Friday
* Weekend availability
Supplemental pay types:
* Bonus pay

Experience:
* mid range collections: 2 years (Required)

Work Location: One location%58047475%

Keywords: MEI Auto Group, Arlington , Collections Specialist, Accounting, Auditing , Arlington, Texas

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