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Appointment Confirmation & Data Entry Specialist

Company: Metro Mobile Electronics, LLC
Location: Arlington
Posted on: August 5, 2022

Job Description:

Job Description MME - We Are Family - Appointment Confirmation & Data Entry Specialist --- Job Description Primary function will be to contact customers via phone and email to confirm scheduled appointments for 45-55 nationwide field technicians on a daily and ongoing basis. Will need to understand the information in the appointment and verify details and addresses with customers. Will need to understand and apply different processes for multiple providers for various approvals, as necessary. Will also be expected to assist with entering incoming work into our system. This consists of interpreting and replicating information from emails, spreadsheets, portals, etc. into our web-based portal to then be passed to the scheduling team. Qualifications: Punctuality and attendance are critical Mastery of basic Windows computing is mandatory. Proficiency in Microsoft Office products, particularly Outlook, is mandatory. Strong typing skills strongly recommended. Strong, professional communication skills, both written and via phone, are mandatory. Must be comfortable dealing with high call and email volumes. Experience in customer service is required. At least two years of experience with data entry and proofreading in an office environment is strongly preferred. Ability to be flexible within specific guidelines is important. Follow through and attention to detail are necessary. Ability to multi-task is important. Some knowledge of GPS services helpful but not required. We offer: Casual and comfortable working environment. Competitive wages and benefits including medical, dental, vision, life, disability and other insurances, 401K with company match, and holiday/vacation pay. Job Type: Full-time Required education: --- High school or equivalent Required experience: --- MS Office Skills: 3 years --- Data Entry: 2 years --- Customer Service: 2 years Company Description MME is a 17 year old growing company working with all of the leading telematics companies and many private fleets in North America. Visit us online to learn more about the company

Keywords: Metro Mobile Electronics, LLC, Arlington , Appointment Confirmation & Data Entry Specialist, Administration, Clerical , Arlington, Texas

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