Veterinary Receptionist (FT)

Company: I-20 Animal Medical Center
Location: Arlington
Posted on: September 11, 2023

Job Description:

Veterinary RECEPTIONIST MUST HAVE AT LEAST 1 YR experienceMUST HAVE AT LEAST 1YR OR MORE IN VETERINARY CUSTOMER SERVICEClient Service RepresentativeMUST HAVE AT LEAST 1YR OR MORE IN VETERINARY CUSTOMER SERVICESeeking an experienced Client Service Representative to join our team.We are creating a new position of excellent customer service. We're looking for a personable yet highly professional individual to coordinate with owners.Why We Need You?As the voice of I-20 Animal Medical Center, this Client Service Representative will maintain communication with our clients who have fur babies in ICU, surgery, dental, and drop-offs- as we build and maintain each customer's trust and confidence in our abilities. This position will keep clients updated as to the status of their patients.Answering phones.Scanning in documents.Emailing records.Scheduling and confirming appointments.Placing outbound calls for follow-ups and reaching out to prospective clients.Presenting and explaining fees, including processing payments.Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care.Managing medical records, charts, reports, and correspondence.We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts, and more!Please - if you are interested in this job email a cover letter and resume to Ashleigh.eastwood@nva.com with the subject line: BetterTeamAdminAssistant.

Keywords: I-20 Animal Medical Center, Arlington , Veterinary Receptionist (FT), Administration, Clerical , Arlington, Texas