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CCNA Engineer (Full time)

Company: R2 Technologies, Inc.
Location: Arlington
Posted on: March 28, 2020

Job Description:

CCNA Engineer (Full time) Our Dallas based client is a recognized top employer in the Dallas-Fort Worth marketplace and is continuing to grow. They are hiring a Cisco Certified Network Associate (CCNA) Engineer to join their Unified Communications (UC) Data Center team. This company is a leader in providing innovative, customized services to their customers. This employer has a proven track record, history of innovation, and excellence in service delivery to their customers. In this role, you will help design and plan implementation of UC solutions, optimizes processes to improve operational efficiencies, establishes and documents standards for the UCTelecom Infrastructure within the Data Centers, client sites and Administrative locations. You will provide necessary technical expertise, guidance and training of Jr. Engineering staff, for the successful implementation and support of the UCTelecom Core Infrastructure and End user strategies that allows for an efficient standards-based support model to meet the needs of the business. If you have a background as a Unified Communications Engineering, and you're looking to join highly talented peers in a fun corporate culture, then our client is the place for you! Their dedication to employees, clients, partners, and customers has resulted in tremendous growth and public recognition! You will impact the organization by Platform specific design and engineering of Cisco UC, Nortel andor Avaya. VoIP experience on another platform will be considered. Platform experience with Cisco Call Manager, Cisco Unity, Cisco Voice Portal, Cisco Contact Center Enterprise, Cisco Contact Center Express, Cisco Finesse, Cisco Jabber, Cisco VCSVCE, Nortel CS1K, CS2100, Avaya Communications Manager Platform specific hardware experience with Cubes (ISR, ASR), VXML Gateways, Cisco Analog gateways Designs, engineers and manages complex system related communications routing protocols to support Corporate Plans Dial Plan (E164), Call Control principles, Complex Call Routing, Inter-system Dialing, Carrier SIP, Inter-system SIP integration Designs, engineers and manages Contact Center Call Scripts, IVR prompts and Menu Service Messaging to support all Contact Center and Self-Service operations Evaluates, tests, recommends and implements specific UC network solutions Investigates and resolves problems, inefficiencies and enhances UC network performance. Provides strategic planning and technical support to determine UC business needs within the organization Plans, manages and provides leadership on project teams, including identification of the project scope, objectives and managing the process for timely project completion. Creates and maintains all UC network documentation reflecting UC topology diagrams, system and operational standards and utilization of metrics necessary to troubleshoot and maintain a high-level of system performance as well as perform growth and planning needs to ensure system availability Researches new technologies to improve efficiencies, conducts business case studies to justify need for technology while providing ongoing information to management, peers and customers regarding enhancements and innovations Manages and supports complex UC problems with vendors and Jr. Engineers Designs and implements on-going training for personnel to ensure their proficiency. Research new technology and develops business cases to support the overall Data Center strategy, goals, and objectives. We can get you an interview, If You Have 7+ years experience with a proven track record in Information Technology. 4 years of Unified Communications (UC) experience, that is highly analytical and possess strong technical aptitude and troubleshootingproblem-solving skills. Exceptional communication skills combined with the ability to effectively interact and communicate with diverse group of professionals. Advanced skills in MS Office Basic skills in routing and switching and IP peer networking Advanced skills in dial plan management and communications routing protocols Intermediate skills in Contact Center Call Flows and Scripting as well as Reporting Intermediate skills in packet capture and capture interpretation Effective team player that can resolve conflict and offer win-win solutions to complex business challenges. Strong communication skills and the ability to translate highly complex technical issues to non-technical audience. CCNA Voice certification preferred Why you'll love working at our client You'll work with an Outstanding group of talented professionals, one of the best in the industry, in a highly collaborative, team and results oriented atmosphere! You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle. Yoursquoll work with large, sophisticated, and progressive clients throughout North America. More awesome benefits include competitive and attractive compensation, huge performance-based bonuses, holidays, medical, dental, vision, life, short and long-term disability insurance, 401K and more. Ongoing training provided and plenty of opportunities to grow. If you are interested in this opportunity, please forward your resume and indicate job title. U.S. citizens and US Permanent residents are encouraged to apply. You must pass a background check, drug test, education verification, and employment verification before starting this assignment. If you feel you do not have all the qualifications to fit this position, please forward this to a friend or co-worker. We would like to thank everyone who submits his or her resume for this position. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted. r2 Technologies offers a competitive salary with excellent benefits, is an equal opportunity employer and promotes a smoke free and drug free workplace. If you are interested in this position please forward your resume to trussellr2now.com mailtomobiler2now.com . Learn more about r2 Technologies at www.r2now.com httpwww.r2now.com .

Keywords: R2 Technologies, Inc., Arlington , CCNA Engineer (Full time), Engineering , Arlington, Texas

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