Field Manager

Company: Via
Location: Arlington
Posted on: November 21, 2020

Job Description:

HireArt is helping Via hire a motivated and versatile Field Manager. Via has partnered with 100+ cities and public transit agencies around the world to deploy mobility technology.

As a Field Manager

on Vias Transit-as-a-Service (TaaS) Operations team, youll be

responsible for managing operations using the company's innovative technology

platform. Youll manage daily operations while driving continuous

improvement and growth of Via's services.

What You'll Do:

• 
  
• Ensure operational excellence, customer satisfaction, and an unbelievable customer experience.
• Manage driver supply to ensure the right number of drivers are on the road in order to meet demand.
  
• Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise.
• Respond to driver feedback and live customer issues.
• Diligently
  
  work collaboratively with a broad interdisciplinary team to scale
  
  operational processes, systems, and tools to drive rapid growth.
  
  Requirements:
  
  • 
    
  • Bachelor's Degree
    
  • Previous project management, operations, or customer service experience
  • A self-starter who is comfortable taking on a high level of responsibility
  • Outgoing
    
    and sociable - skilled at communicating professionally with partners,
    
    customers and driver partners from a broad range of backgrounds
  • Willing to wear multiple hats and contribute on projects of all types
  • Based in Arlington area
    
  • Experience managing a team and handling scheduling for a team a plus
    
    Commitment: This is a full-time (40 hours per week), 6-month contract position staffed via HireArt and based in Arlington, TX.
    HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas.
    
    Apply Now!

Keywords: Via, Arlington , Field Manager, Executive , Arlington, Texas