General Manager
Company: K-1 Speed Inc
Location: Arlington
Posted on: May 14, 2022
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Job Description:
GENERAL PURPOSE OF JOB : The General Manager is responsible for
ensuring that the center is run according to the required K1
standards. The General Manager also holds their Salaried and Hourly
Staff accountable along with developing them to the next levels.
ESSENTIAL DUTIES AND RESPONSIBILITIES: --- Staffing duties
including: recruiting, interviewing, hiring, training,
disciplining, and terminating --- Ensure facility complies with all
OSHA guidelines as required in their location (varies from state to
state) --- Cash handling duties including preparation of tills,
change fund maintenance, and preparation of deposits --- Ensure
State Health inspection guidelines are completed, and in compliance
with state regulations --- Ensure all State and Federal Permits and
Licenses for the facility are up to date and in compliance ---
Ensure Alcohol ordinance for your state is followed, to include
retention of staff permits in accordance with State and Federal
regulations. --- Complete monthly retention of all work-related
documentation --- Provide Corporate with all company invoices, to
include all vendors --- Ensuring that cashier personnel adhere to
correct cash handling procedures and sell effectively --- Ensuring
that track personnel run races safely, efficiently and
professionally --- Complete Manager Objectives each day as required
in the companies Intranet --- Ensuring that mechanic personnel
maintain our karts in peak working condition --- Ensuring that all
staff are strictly adhering to company policies and providing
outstanding customer service --- Corresponding with and providing
regular reports to corporate office personnel --- Expanding the
marketing and promotional presence of K1 Speed --- Maintaining the
effective operational feasibility of the center --- Maintaining the
highest standard of facility appearance --- Oversees the day-
to-day operations within the policies and guidelines set forth by
K1 Speed. --- Identify on a regular basis their opportunities and
creates an action plan to increase the performance level to the
required K1 standard --- Ensures that their location has the proper
staffing level to maximize the employee and guest experience. ---
Over sees weekly inventories of each location per company
standards. --- Maintain a professional K1 image including the
Paddock lounge cleanliness, proper uniforms and appearance
standards. --- Ensures their location is keeping food cost, part
costs and labor costs (hours) at or below K1 acceptable standards.
--- Ensures their location is consistently following the guidelines
for private party events --- Provide timely information to sales
team and Director or sales in-order to help book parties. ---
Understands and makes sure that each management team member follows
all cash handling procedures including safe maintenance, deposits
and all banking functions. --- Responds to customer service needs
to provide the highest standards of service within 24hours. ---
Executes weekly and monthly Marketing promotions to build the brand
and generate revenue. --- Works with their Team to review
scheduling and effectiveness of all Marketing promotional hours and
outings SKILLS AND ABILITIES: --- Job Knowledge - Able to learn new
skills and maintain up-to-date job-related information. Applies
technical and procedural know-how to get the job done; understands
job duties and responsibilities. --- Initiative - Takes initiative
versus waiting for direction. Results and goal oriented. Desires to
excel on the job. Demonstrates self-confidence and positive
attitude. --- Professionalism - Consistently treats individuals
with dignity and respect, recognizing the importance of cultural
differences. Has and maintains a positive sense of humor and uses
humor and uses humor appropriately. Embraces, communicates, and
demonstrates company values and ethics. Maintains reasonable
expectations of self and others when balancing time and performance
demands with personal and professional needs. --- Planning and
Organizing - Develops realistic plans, setting reasonable
completing times. Effectively uses time and resources. Prioritizes
duties in a manner consistent with organizational objectives and
emergencies. --- Team Work/Cooperation - Successfully works with
others to achieve desired results. Helps prevent/resolve conflicts.
Develops positive working relationship with all people. Promotes
mutual respect. Being pleasant with others on the job and
displaying a good-natured cooperative attitude to bring teams of
people together. Is flexible/open minded. --- Critical Thinking -
Using logic and reasoning to identify the strengths and weaknesses
of alternative solutions, conclusions or approaches to problems.
Overcomes obstacles. Helps team solve problems. --- Productivity -
Takes on additional responsibilities as needed. Manages priorities.
Develops and follows work procedures. --- Active Learning -
Understanding the implications of new information for both current
and future problem-solving and decision making. The ability to
accept criticism and stay calm under pressure. --- Communication -
Communicating in a professional and empathetic way so employees
understand what is expected of them. Effectively conveys and
receives ideas, information and directions. Demonstrates good
verbal and written communication. Paying attention to what people
are saying, taking time to understand the points being made, asking
questions as appropriate, and not interrupting at inappropriate
times --- Customer Orientation - Listens, identifies, and responds,
quickly and effectively to internal and external customers' needs
and sets work activities accordingly. Goes beyond what is expected
and follows up to ensure customer satisfaction. --- Work Quality -
Demonstrates accuracy, thoroughness, and attention to detail. ---
Decision Making - Take calculated risks, make timely/responsive
decisions. Modifies decisions based on new information, and takes
ownership of the outcomes of each decision made. ---
Adaptability/Flexibility - Demonstrates judgment and willingness to
make exceptions. Initiates or accepts changes in the process, while
maintaining focus on the task/issue. Transitions effectively
between multiple tasks on priorities. Meeting the needs of each
customer without compromising the brand/business. EDUCATION and/or
EXPERIENCE : High school diploma required Associates in Business or
Hospitality preferred. Must be at least 21 years of age. Must have
5 plus years of Food and Beverage experience unless internal
candidate Must have 7 years previous management experience with a
successful track record, preferably in restaurant, entertainment or
hospitality. PHYSICAL DEMANDS : This position requires that weight
be lifted, pushed, pulled, safely for extended periods of time.
Must be able to lift up to 100lbs with reasonable accommodation.
WORK ENVIRONMENT : The work environment for this job typically has
a high level of noise. The work will be performed predominantly
indoors, however, things such as marketing events can be exposed to
the outdoor elements. SUPERVISORY RESPONSIBILITIES : Responsible
for managing several salaried and hourly employees. EQUAL
OPPORTUNITY STATEMENT : K1 Speed is an equal employment opportunity
employer and is committed to providing equal employment opportunity
for all applicants and employees. K1 Speed does not unlawfully
discriminate on the basis of race, color, ancestry, religion
(including religious dress and grooming standards), sex (including
pregnancy, childbirth or related medical conditions, breastfeeding
or related medical conditions), gender (including a person's gender
identity, gender expression, and gender related appearance and
behavior, whether or not stereotypically associated with the
person's assigned sex at birth), age, national origin, sexual
orientation, medical condition, marital status (including domestic
partnership status), physical disability, mental disability,
medical condition, genetic information, denial of medical and
family care leave, Civil Air Patrol status, military and veteran
status, or other legally protected characteristics. K1 Speed
prohibits harassment of any individual on any of the bases listed
above. Benefits:
PI176001039
Keywords: K-1 Speed Inc, Arlington , General Manager, Executive , Arlington, Texas
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