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NAM AML Program Oversight - AML/KYC Policy Execution Project Manager - VP - Hybrid

Company: Citi
Location: Arlington
Posted on: June 22, 2022

Job Description:

The AML/KYC Policy Execution Project Manager is responsible for leading AML/KYC Policy projects. This role will be responsible for driving end to end solutions by managing root cause analysis in close partnership with business risk managers (Branded Cards, Retail Services), Compliance, Operations and Technology partners and leading them through to execution. Additionally, this role will have responsibility for ensuring all processes executed in support of USPB lines of business, regardless of function, have appropriate governance and controls in place to evidence compliance with applicable regulations such as Bank Secrecy Act, PATRIOT Act, as well as applicable Citi Policies. This position serves as a partner to AML Compliance as well as Cards & Retail Bank, AML audit, and policy partners. This role manages specific activity to include corrective action planning/tracking, project management, impact assessment and implementation plan oversight for USPB lines of business.Responsibilities:

  • Manage all identified issues and work with Business Risk, Compliance, Operations and Technology teams to actively identify new AML/KYC policy gaps
  • Manage the initial and ongoing communication, escalation, and resolution process through standardized communication routines and tools
    • Own the annual revision and ongoing governance of the FinCEN CDD rule execution Procedures for NAM Cards and Retail Bank
    • Facilitate both gap and root cause analysis (RCA) exercises between Legal, Compliance, Operations, Technology, Risk and the line of business in order to create action plans that provide resolution and ensure policy adherence
    • Manage execution of KYC policy related Corrective Action Plans (CAP) which Includes managing CAP milestones and execution timelines
    • Collaborate with Risk and Controls team to provide SME support and evidence as required
    • SME for FinCEN CDD Rule regulatory requirement, directing the business in developing sustainable solutions to meet policy requirements and mitigate risk
      • Organize and lead governance meetings to manage FinCEN CDD rule execution for US Card and Retail Bank businesses
      • Provide updates to all levels of senior management on issues and remediation plans related to the CIP program
      • Manage the policy implementation assessment for all KYC policies
      • Track and manage all new policy development or changes for the GCB retail and all products that fall under it.
      • Identify and facilitate policy impact and implementation assessments for the impacted groups for the policy changes that are identified.
        • Communicate with impacted stakeholder groups and with compliance and facilitate meetings when new policies/standards are being developed for impact assessment.
        • Represent AML Program oversight team in all global change management and development forums for the GCB retail line of business and all products under it
        • Manage deliverables and action item responses to all global and regional subcommittees for the KYC Policy team
        • Facilitate Root Cause Analysis (RCA) and GAP analysis exercises with multiple stakeholder groups to get resolution on remediation actions as well as operation incidents
        • Collaborate with multiple compliance groups, business teams, technology and infrastructure teams to identify the root cause and create action-plans for resolution
          • Champion efforts to get project requests drafted to resolve gaps to ultimately retire manual workarounds
          • Partner with the project group to get the project requests prioritized
          • Manage action items for the issues management workstream by timely follow-up and coordination between multiple stakeholder groups to bring each project to closureQualifications & Education:
            • 6-10 years of direct, relevant experience in financial service operations, control, compliance, audit, or regulatory management.
              • Bachelor's degree or equivalent work experience. Advanced degree preferred.
              • Deep functional knowledge of the Credit Cards and/or Retail Banking industries and applicable AML KYC rules, regulations, policies, and processes with preferred knowledge of and experience with Citi Anti-Money Laundering (AML) and Sanctions programs.
              • Project management and governance experience with the proven ability to develop project plans and drive a diverse group of stakeholders to identify and achieve milestones within deadlines.
              • Superior organizational skills, with proven ability to successfully manage multiple and concurrent priorities while working independently or with little supervision.
              • Self-motivated with a passion for establishing and maintaining a culture of control within the business.
                • Demonstrated relationship management skills with ability to deepen relationships and build partnerships across the business and key functional support areas with a strong ability to influence a group of diverse stakeholders and drive accountability and ownership with key business partners and process owners.
                • Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the business. This candidate should have strong conflict resolution skills and work in a sometimes stressful environment with quick turnaround timelines
                • Pragmatic problem-solver, forward thinker with independence of thought and strong critical thinking skills
                • Travel 10% of the time
                • Expert in using MS Project, PowerPoint and Excel, a plus
                  • Excellent verbal and written communication skills-Job Family Group:Compliance and Control-Job Family:Business KYC-Time Type:Full time-Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View the "EEO is the Law" poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting-Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Keywords: Citi, Arlington , NAM AML Program Oversight - AML/KYC Policy Execution Project Manager - VP - Hybrid, Executive , Arlington, Texas

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