Store Manager

Company: TMX Finance
Location: Arlington
Posted on: September 17, 2023

Job Description:

Requisition ID 2023-35456Category: Store ManagerLocation: US-TX-ArlingtonOverviewAs a Store Manager ("SM"), you will assist in managing overall store performance by overseeing account management and recovery processes and providing an unmatched positive customer service experience. Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key contributor in achieving the store's success. While you're helping your team and the business grow, we'll provide you with ongoing and comprehensive training and development programs to take your career to the next level.ResponsibilitiesDevelop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. Work to grow your store by leveraging business-to-business partnership opportunities, obtaining referrals, participating in and hosting in-store and community events.Coach and develop Team Members and assist with employee management and training in order to maximize the team's potential.Assist in managing overall store performance by meeting Key Performance Indicators (KPIs) and tracking, analyzing, and training Team Members on various performance reports.Maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge off accounts. Partner with vendors on auctions, vehicle sales, and moving consignment.Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.Assist in running the store and day-to-day operations in the absence of the General Manager.Utilize personal vehicle to complete bank deposits and other Company business throughout the workday.Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week.*QualificationsHigh School Diploma or equivalent requiredMinimum 1-2 years of key holder, supervisory, and management experienceExcellent verbal and written communication skillsAbility to work phone, Point of Sale, Microsoft Office, and other systemsValid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)Must be at least 18 years of age (19 in Alabama)Ability to successfully pass a criminal background check required, including motor vehicle report, and other background checks as required, (certain state and local applicant exemptions may apply)Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard.Preferred Qualifications and SkillsAssociate degree or higherLeadership in a sales or customer service-oriented positionExperience in retail, sales, or financial industryBilingual English/Spanish is a plus and may be required for certain locationsPI32551484-25660-25ac1cc85ae7

Keywords: TMX Finance, Arlington , Store Manager, Executive , Arlington, Texas