ArlingtonTXRecruiter Since 2001
the smart solution for Arlington jobs

Assistant Banquet Manager

Company: Disability Solutions
Location: Arlington
Posted on: April 2, 2024

Job Description:

The 888-room Loews Arlington Hotel will be the first-of-its-kind meetings and resort destination, situated between two iconic sports stadiums, opening in early 2024. This one-of-a-kind hotel will also be connected to the new Loews Arlington Convention Center, also opening in 2024.Whether you are a leisure traveler, sports fan, or meeting attendee, Loews Arlington will offer the latest and greatest amenities, a modern and forward-thinking design, and service excellence at every turn.This position assists in managing all operations related to the delivery of superlative banquet/group food service, and in the absence of the Banquet Manager assumes the management position. Responsibilities include assisting in the planning, organizing, directing and coordinating all banquet, service-related activities, to ensure efficient operation of the department and that a quality product which exceeds guest expectations and hotel standards is delivered in a friendly, professional manner; staffing, training, scheduling of employees.Essential Functions and Responsibilities

  • Assists in the development of all banquet department schedules, forecasts and budgets
  • Administers all departmental guidelines, policies and procedures
  • Responsible for smooth, efficient, cost effective operation of all banquet food service functions, including, labor management, equipment inventory control, banquet check prep.
  • Oversees supervisory activities, such as coordination of set-up, delivery of service, quality of food presented, preparation and presentation of banquet check and tear down operations
  • Reviews daily payroll report/records, ensures labor costs conform to established guidelines
  • Maintains banquet server gratuity information, and submits to Payroll Department
  • Assists in the interviewing and selection of departmental employees
  • Trains, appraises, coaches, counsels, and disciplines departmental employees according to Loews Hotels standards
  • Follows Hotel New Hire Training and ongoing Star Service Competency programs
  • Evaluates individual employee performance, determines areas for improvement or
  • requirements for advancement, establishes goals, objectives and training needs required to achieve same
  • Coaches, counsels, retrains personnel as needed in order to ensure superior levels of performance
  • Assists in the establishment of appropriate par levels for all banquet equipment and supply inventories, so as to support forecasted activities without experiencing shortages or excessive inventory situations
  • Ensures the security and maintenance of all banquet equipment and supplies
  • Attends all BEO and required hotel meetings to keep abreast of in-house activities, special promotions and upcoming events, maintains communications with other departments within the hotel
  • Communicates daily with Banquet Chef and Captains to obtain/provide current status of daily activities/functions and information regarding upcoming events
  • Verifies banquet cover count, prepares and presents banquet check for guest payment/signature, forwards signed check, all associated documentation and payment (if received) to appropriate accounting representative
  • Responds to guests complaints/comments in a positive, professional manner
  • Attends/conducts departmental meeting as required to communicate effectively with all banquet department personnel to ensure that they are kept current on pertinent hotel information and activities
  • Evaluates changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance
  • Other duties as assignedGeneral
    • Promotes and applies teamwork skills at all times
    • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
    • Is polite, friendly, and helpful to guests, management and fellow employees
    • Executes emergency procedures in accordance with hotel standards
    • Complies with required safety regulations and procedures
    • Attends appropriate hotel meetings and training sessions
    • Maintains cleanliness and excellent condition of equipment and work area
    • Complies with hotel standards, policies and rules
    • Recycles whenever possible
    • Remains current with hotel information and changes
    • Complies with hotel uniform and grooming standards
    • Addresses guests by the names at all times
    • Is friendly, sincere, and professional to make guest feel importantQualifications
      • Thorough knowledge of all matters relating to the proper administration and operation of banquet food service operations
      • Three to five years progressive management experience in large up-scale, hotel or convention center banquet operations
      • Certifications; \"Certified Food Manager\", \"TIPS\" or equivalent responsible vendor
      • Ability to develop and maintain effective operating and control processes to attain maximum operating efficiency while ensuring compliance with guest satisfaction criteria
      • Effective management, leadership, organizational and communication skills
      • Ability to work flexible schedule to include weekends and holidays

Keywords: Disability Solutions, Arlington , Assistant Banquet Manager, Executive , Arlington, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Arlington RSS job feeds