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Registered Nurse-Clinical Contact Center-Open Continuous Announcement - Arlington, Texas - Clinical

Company: VHA VISN 17 Human Resources
Location: Arlington
Posted on: November 25, 2022

Job Description:

Registered Nurse-Clinical Contact Center-Open Continuous Announcement - Arlington, Texas

VA offers a comprehensive total rewards package:

This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until September 29, 2023. The initial cut-off date for referral of eligible applications will be November 30, 2022 or the first 100 applicants if reached sooner. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled. Applications on file will expire after 90 days in the event a certificate is not requested by the hiring official.

This position requires use of multiple computer programs and a softphone. Applicants may be required to show proof of technological expertise during the interview process. The Clinical Contact Center (CCC) RN role is complex-requiring flexibility, independent decision making, critical thinking, and collaboration. The CCC RN is a proficient communicator and provides timely, appropriate advice, and guidance to patients and/or their representatives who seek assistance with health care issues. The CCC RN communicates through a structured process in which information is exchanged clearly and accurately among team members. The RN must be able to utilize appropriate internal and external resources to the virtual encounter, report unusual occurrences and adverse events, integrate and apply pertinent aspects of governing initiatives, directives, memorandums, and clinical practice guidelines to their professional nursing practice. The CCC RN actively assesses situational elements to gain understanding and maintain awareness to support team functioning and improve care at the workgroup/unit level. The CCC RN applies the nursing process, critical thinking skills, and nursing judgment. The CCC RN considers recommended dispositions and interventions from clinical decision support tools to assess and address the clinical needs of patients. The CCC RN's recommendations reflect the uniqueness of each patient and their health concerns as well as disease processes and adaptation. Recommendations may be emergent and include those to preserve life, prevent disability, or promote health and well-being, including teaching and counseling. These encounters are documented in the electronic health record.

Selected candidates will be required to live within one hour of a VA facility.

Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: CCC is open a 365-day 24/7, Work schedules will be determined based on staffing needs and may require rotating shifts. Holidays and weekend work are required.
Telework: May be available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Keywords: VHA VISN 17 Human Resources, Arlington , Registered Nurse-Clinical Contact Center-Open Continuous Announcement - Arlington, Texas - Clinical, Healthcare , Arlington, Texas

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