Clinic Healthcare Coordinator, LVN or LPN WellMed at West Camp Bowie - Fort Worth, TX
Company: Optum
Location: Fort Worth
Posted on: May 8, 2025
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Job Description:
Opportunities at WellMed, part of the Optum family of
businesses. We believe all patients are entitled to the highest
level of medical care. Here, you will join a team who shares your
passion for helping people achieve better health. With
opportunities for physicians, clinical staff and non-patient-facing
roles, you can make a difference with us as you discover the
meaning behind Caring. Connecting. Growing together. -
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The LVN Health Coach is responsible for successfully supporting
Disease Management/Chronic Care Program requirements for medical
group/health plan members. The Health Coach acts as an educator,
resource, and advocate for members and their families to ensure a
maximum level of independence. -The LVN Health Coach will interact
and collaborate with multidisciplinary care teams, which include
physicians, nurses, pharmacists, laboratory technologists, social
workers, and other educators. The LVN Health Coach will assist in
providing patient empowerment through the use of motivational
interviewing skills, problem solving, and self-management goal
setting.
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This is a clinic base position located in Richardson, TX.
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Primary Responsibilities:
Works with the PCP and clinic staff to identify patients with high
risk diagnoses such as CHF, IHD, COPD/asthma and diabetes and
ensures clinical guidelines are being followed
Contacts and performs initial interviews with patients who are in
need of health coaching programs
Conducts Chronic Care Model visits and reviews the patient's
informal and formal support systems, focusing on what patients want
to improve and educating them about their chronic disease
Provide necessary coaching to reduce or eliminate behaviors that
are considered high-risk
Identify the required goals that each patient must fulfill and
advice feasible options for achieving goal
Ensure that patients are made aware of health issues, concerns and
the way in which one could combat them
Must raise awareness about the different available exercises,
weight loss programs and other dietary requirements necessary for a
healthy lifestyle
Utilizes appropriate motivational interviewing techniques necessary
for coaching and assisting the patient to complete a
self-management goal/action plan
Must be able to provide a chart of habits and lifestyle changes
that are imperative for the improvement of the concerned patient's
health
Enters timely and accurate data into the electronic medical record
to communicate patient needs and to ensure complete documentation
of patient visits and phone calls. Tracks self-management goal
outcomes and documents in electronic medical record
Maintains current knowledge regarding CHF, IHD, COPD/asthma and
diabetes as well as related treatments and complex medications
Assists, initiates referrals, and coordinates transitions of car
regarding hospitalization follow-up, palliative care, hospice,
etc.
Establishes a trusting relationship with identified patients,
caregivers, clinic staff members and physicians
Attends educational offerings to keep abreast of change and
complies with licensing requirements, ensures all patient
educational materials are up-to-date, and maintains knowledge of
specialty and ancillary provider contract contents, to include
exclusions and contract terms
Conducts clinic one-on-one visits with Disease Management Chronic
Care Program participants, utilizing the Chronic Care Model, to
assess patient needs for DME, home health, value-added services and
any other necessary resources. -Communicates these needs to the
appropriate person (i.e. Social Worker, clinic staff, etc.) or
addresses them per process
Collaborates with the nurse manager to recommend policies,
procedures and standards which affect the care of the patient with
high-risk chronic disease diagnoses such as CHF, IHD, COPD/asthma
and diabetes
Performs all other related duties as assigned. i.e. IV Insertion
with hydration fluid administration, wound care, dressing changes,
suture removal, insertion and removal of urinary catheters, and
etc.
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You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High school diploma or GED
Licensed Vocational Nurse with a current license to practice in the
state of employment
2+ years of experience in a physician's office, clinical or
hospital setting
Cardiac, medical-surgical and/or critical care experience
Experience related to patient education and/or motivational
interviewing skills and self-management goal setting
Demonstrated proficient knowledge of chronic diseases, especially
COPD/asthma, diabetes, CHF and IHD
Demonstrated proficient computer skills, including Microsoft Word,
Excel, Access and Outlook
Driver's License and access to a reliable transportation
This position requires Tuberculosis screening as well as proof of
immunity to Measles, Mumps, Rubella, Varicella, Tetanus,
Diphtheria, and Pertussis through lab confirmation of immunity,
documented evidence of vaccination, or a doctor's diagnosis of
disease
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Preferred Qualifications:
5+ years of experience in a physician's office, clinical or
hospital setting
Bilingual Spanish skillset
Proven knowledge of managed care, referral processes, claims and
ICD-9 and CPT coding
Proven excellent verbal and written skills
Proven ability to interact productively with individuals and with
multidisciplinary teams
Proven excellent organizational and prioritization skills
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The hourly range for this role is $19.86 to $38.85 per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives.
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission. -
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
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UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
Keywords: Optum, Arlington , Clinic Healthcare Coordinator, LVN or LPN WellMed at West Camp Bowie - Fort Worth, TX, Healthcare , Fort Worth, Texas
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