Neonatal Program Manager RN
Company: Baylor Scott & White Health
Location: Frisco
Posted on: February 19, 2026
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Job Description:
Job Description Baylor Scott and White Medical Center Frisco at
PGA Parkway Join us in an extraordinary opportunity to be at the
forefront of our new hospital in Frisco, Texas. As we opened our
doors in July 2025, you’ll play a pivotal role in continuing to
shape the future of healthcare in our community. Our new facility,
spanning 340,000 square feet, introduces a state-of-the-art
facility, tailored to accommodate the evolving needs of our rapidly
growing population. Among its highlights, the facility houses
crucial departments such as emergency, inpatient, procedural, and
women and children. Apply today and join a growing team dedicated
to bringing an elevated level of care to the rapidly growing North
Texas area! Unit: NICU Work Status/Schedule: PT/Varies | No set
hours - Based on workload Required Experience: 5yr NICU RN
experience Preferred Experience: Program Manager, Quality-focused
roles, Supervisor/Manager, and/or Educator JOB SUMMARY The Neonatal
Program Manager Registered Nurse (RN) is responsible for the
provision of neonatal care services, with authority and
responsibility to monitor the provision of patient care services
from admission, stabilization, operative intervention(s) if
applicable, through discharge, inclusive of the Quality Assurance
and Performance Improvement (QAPI) Program. The Neonatal Program
Manager collaborates with the designated Medical Director in areas
to include but not limited to: developing and/or revising policies,
procedures and guidelines; assuring staff competency, education,
and training; the QAPI Program; and regularly participates in the
neonatal or maternal QAPI meeting. Developing collaborative
relationships with other NPM/MPM(s) of designated facilities within
the applicable Perinatal Care Region. Coordinating all phases of
the unit's program lifecycle, including: Analysis and Planning,
Implementation; Testing; Education and Training; Productive Use;
and Ongoing support and Quality Management. ESSENTIAL FUNCTIONS OF
THE ROLE Uses appropriate interpersonal styles and communication
methods to inspire commitment, encourage involvement, and guide
individuals toward organizational, departmental, and individual
goal achievement. Provides regular updates as needed to the Patient
Safety Councils, CMO's, Associate CMO's and Executive Directors.
Collaborates with appropriate departments to develop effective
marketing and communication plans. Maintains detailed documentation
of program activities, including roadmaps, timelines, steering and
sub-committee minutes, training tools, etc. Manages the day-to-day
activities of the program to ensure its efficient operations.
Ensures that services are provided in a timely, accurate,
effective, and cost-efficient manner and in compliance with
established policies, procedures, and practices. Establishes
necessary area specific policies and procedures that support and
advance objectives. Prepares timely and accurate financial,
statistical, and/or tracking reports and interpretation as
required. Ensures that appropriate records are created and
maintained as required by regulatory policies and procedures.
Assists directors with budget planning, scheduling and meeting
planning. KEY SUCCESS FACTORS Knowledge and understanding of
nursing and patient care standards and procedures. Knowledge of
laws, rules and regulations; standards and guidelines of certifying
and accrediting bodies; hospital and department/unit standards,
protocols, policies and procedures governing the provision of
nursing care applicable to the area of assignment. Knowledge of
medical terminology; principles and practices of health promotion,
risk reduction, illness and disease prevention and management;
medications and drugs, common dosages, their physical and
physiological effects, and possible adverse reactions. Knowledge of
medical and professional nursing ethics and patient privacy rights.
Must be able to communicate thoughts clearly, both verbally and in
writing. Interpersonal skills to interact with a wide-range of
constituencies. Must have critical thinking and problem-solving
skills. Ability to observe changes in the medical condition of
patients and effectively communicate these changes to other nursing
staff members and physicians/providers. Ability to provide
age-specific, quality, patient-centered care to all patients
through the nursing process and standards of nursing practice with
sensitivity and respect for the diversity of human experience and
to develop, evaluate, implement and, as necessary, modify a patient
care plan to meet the needs of individual patients. General
computer skills, including but not limited to: Microsoft Office,
information security, scheduling and payroll systems, electronic
medical documentation, and email. Managerial, clinical and/or
technical program support or management experience required.
Master's degree preferred. BENEFITS Our competitive benefits
package includes the following - Immediate eligibility for health
and welfare benefits - 401(k) savings plan with dollar-for-dollar
match up to 5% - Tuition Reimbursement - PTO accrual beginning Day
1 Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS - EDUCATION - Bachelor's in Nursing or higher -
CERTIFICATION/LICENSE/REGISTRATION - Registered Nurse (RN) -
EXPERIENCE: -Minimum of five (5) years of NICU Registered Nurse
experience. -Prior experience in one or more of the following roles
is preferred: Program Manager, Quality-focused roles,
Supervisor/Manager, and/or Educator. -Prior designation experience
is preferred. -Exceptional chart review, organizational, and
communication skills are required. The Program Manager is
responsible for reviewing 100% of charts within the NICU. This role
involves reviewing, organizing, extracting, and analyzing data;
developing action plans; celebrating wins; and leading unit-based
drills. The individual will routinely compile and synthesize data
into spreadsheets, PowerPoint presentations, charts, and
dashboards, and present findings to NICU staff, physicians, and/or
hospital-wide audiences. While there is strong support available
for data acquisition, the Program Manager will take the lead in
determining how the data is interpreted, acted upon, and most
effectively presented. -Highly self-sufficient and self-motivated,
with a strong focus on the quality side of the program. This role
is future-oriented, centered on building and shaping today’s
program to achieve where it is intended to be tomorrow.
Keywords: Baylor Scott & White Health, Arlington , Neonatal Program Manager RN, Healthcare , Frisco, Texas
