Accounting Customer Service Representative
Company: PBS Systems
Location: Arlington
Posted on: May 14, 2022
Job Description:
Job Description"PBS is the fastest growing "All Inclusive
Business Platform" vendor in North America and we've only just
begun! " The Opportunity:We are changing the way people buy and
service cars one dealership at a time. In business for over 30
years, PBS is the third largest DMS (Dealership Management System)
provider to the North American retail automotive industry. Each
month we welcome hundreds of new users to our software platform,
and we need your help.We are unique in the industry because we view
our customers as business partners, technology innovators, and
friends. Our software can run all aspects of an automotive
dealership with sales, service, inventory management, and
accounting modules.And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting
with quality people and adding to the team based on your skills and
the needs of our customers. After you join the team, we will
continue the process of moving you into new roles based on your
talents, growth, and interests.The Role:PBS Systems is looking for
a non-traditional Accountants to join our Client Services team, as
an Accounting Customer Service Representative, were you will
provide excellent support to our new and existing customers in the
Accounting module of our our software. By assisting customers
during develop, install and training process of their new
dealership software. You will be assisting the customer with new
software install training as well as on line/on the phone
assistance. Requirements:
- Provide excellent software support to our customers in the
Accounting module of our software
- The Accounting Customer Service Representative keeps users
informed about their escalations/incident's status at agreed
intervals
- Ensure support services are delivered professionally and
effectively
- As an Accounting Customer Service Representative, you need to
be able to communicate effectively, provide empathy for the
customer, as well as build and maintain positive relationships
- Work on project teams supporting other departments and
installation needs
- Monitor and respond to helpdesk tickets assigned to your
team
- Travel required (25% - 1 week a month)
- Proof of Covid - 19 vaccination requiredQualifications:
- Fundamentals of basic accounting
- High School Diploma
- Automotive Dealership Accounting Department experience is an
asset
- Customer service experience
- Possess excellent communication and analytical skills
- Knowledge of Microsoft Windows and Microsoft Office
- Strong analytical and organizational skills
- Works well both with a team and independently
- Ability to embrace variety, structure, change and
innovation
- Available to work occasionally Saturday and/or Sunday due to
travel schedule What we offer:
- Exciting work environment and product
- Full technical support and training
- Full time permanent role
- Competitive base salary ($40,000k/yr. - $45,000k/yr. USD)
- Benefits and incentives
- Growth opportunitiesPBS Systems is an Equal Employment
Opportunity employer. All qualified applicants/employees will
receive consideration for employment without regard to that
individual's age, race, color, religion or creed, national origin
or ancestry, sex (including pregnancy), sexual orientation, gender,
gender identity, physical or mental disability, veteran status,
genetic information, ethnicity, citizenship, or any other
characteristic protected by law.Disability Assistance (Requests on
your application status will not receive replies.)PBS Systems is
committed to being an Equal Employment Opportunity Employer and
offers opportunities to all job seekers including any job seeker
with a disability. If you need a reasonable accommodation to assist
with your job search or application for employment, please contact
us by sending an email to recruitment@pbssystems.com. In your email
please include a description of the specific accommodation you are
requesting and the Job Title of the position for which you are
applying.JOIN A WINNING TEAM AT PBS SystemsAt PBS Systems we thrive
on inspiring pride among our team members and envy among our
competitors.Our culture rests on providing opportunity and
challenge for our team members while encouraging healthy work-life
balance.To keep growing and building on our success we look for
like-minded individuals to join our team.Bring your passion, energy
and experience.We will give you the training, support and
encouragement to succeed.Powered by JazzHRCgCUIMAVW1
Keywords: PBS Systems, Arlington , Accounting Customer Service Representative, Hospitality & Tourism , Arlington, Texas
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