Barista Shift Lead - White Rhino Arlington

Company: The Parvin Group
Location: Arlington
Posted on: September 22, 2022

Job Description:

BARISTA SHIFT LEAD

$9-10 per hour + tips / Part-time position

Company Overview

White Rhino exists to provide memorable in-store experiences for customers. We are local coffee shops in many locations, and we value excellence, wisdom, follow-through, accountability, family first, and fun. We strive to provide a friendly, warm place where anyone can belong; high-quality sustainably grown craft coffee and ingredients; and a craft food menu that always leaves the customer wanting more.

Job Summary:

Baristas provide all White Rhino guests with an unparalleled guest experience. They are the hosts of the caf and perform every task with top quality. The Shift Lead ensures every Barista has all they need to succeed on a shift, managing workload, product and service quality, and customer experience. The Shift Lead must have a positive attitude and possess the ability to motivate others while working as a team to get the job done.

Daily Tasks and Projects:

• First point of customer service, greeting and serving customers with a standard of excellence
• Operate all barista stations (bar, bar-back, POS]
• Maintain bar and caf cleanliness
• Exhibit strong knowledge of our beverage and food menu
• Create coffee, tea, and other beverages to order, as well as pastry and Quick Bites items with attention to detail and consistency
• Bring strong leadership to each shift, directing other team members and handling customer issues, as needed
  
  Job Qualifications:
  
  • Minimum 18 years of age
  • Ability to work a minimum of 3 shifts per week
  • Ability to attend every monthly staff meeting
  • Ability to comply to punctuality and performance standards
  • Strong customer service and administrative skills
    
    Required Education, Certification, or Experience:
    
    
    • TABC and Food handler certification
    • Previous barista experience
    • Experience leading a team
      
      Compensation and Benefits:
      
      • $9-10 per hour starting salary, based on experience
      • Opportunity to participate in company benefits (health, dental, vision, etc.) if averaging 37.5 hours over 4 weeks
      • Bonuses and raises available, based on meeting performance goals
        
        Reports to: White Rhino Store Manager
        
        FLSA status: Non-exempt

Keywords: The Parvin Group, Arlington , Barista Shift Lead - White Rhino Arlington, Hospitality & Tourism , Arlington, Texas