Housekeeping Houseperson

Company: Loews Hotels
Location: Arlington
Posted on: November 19, 2023

Job Description:

The 888-room Loews Arlington Hotel will be the first-of-its-kind meetings and resort destination, situated between two iconic sports stadiums, opening in early 2024. This one-of-a-kind hotel will also be connected to the new Loews Arlington Convention Center, also opening in 2024. Whether you are a leisure traveler, sports fan, or meeting attendee, Loews Arlington will offer the latest and greatest amenities, a modern and forward-thinking design, and service excellence at every turn.
To clean all public guest room areas of the hotel as assigned.To promote good public relations. Essential Functions and Responsibilities

• Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards
• Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.
• Follow and adhere to all policies and procedures as set forth by the Housekeeping Department
• Follows proper etiquette when communicating over the radio
• Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio
• Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts
• Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways
• Handle guests with excellent guest relations skills
• Clean back-of-the-house windows as needed
• Vacuum guest hallways daily
• Use proper chemicals when cleaning as described by the department's procedures
• Attend all departmental meetings as scheduled
• Perform all duties in a timely and efficient manner
• Maintain linen closets clean, stock and organize
• Bring trash to compactor at the end of the day
• Responsible for washing guest room glassware and delivered to linen closets
• Responsible for bringing dirty glassware to housekeeping at the end of the shift
• Perform all other duties as directed by management that are consistent with the policies and procedures of the company
• Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
• Is polite, friendly, and helpful to the guests, management, and fellow team members
• Attends all appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment, and work area
• Executes emergency procedures in accordance with hotel standards
• Complies with safety regulations and procedures
• Complies with hotel policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes Supportive Functions and Responsibilities
  • Promotes and applies teamwork skills at all times
  • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
  • Complies with hotel uniform and grooming standards Qualifications
    • Previous experience an asset
    • Able to work as part of a dynamic quality-driven team
    • Basic English language skills
    • Requires extensive standing, walking, lifting and bending
    • Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift
    • Able to work a flexible schedule, including weekends and holidays
    • Must be customer-service orientated and have excellent hospitality skills Physical Demands It is required by this position that one will be:
      • On their feet over 2/3 of the time
      • Walking over 2/3 of the time
      • Using hands to handle, feel or point over 2/3 of the time
      • Stooping, kneeling, crouching, crawling 1/3 of the time
      • Using their listening and communication skills 2/3 of the time.
      • Able to push, pull, and carry 150 lbs There are special vision requirements that we ask for and they are:
        • Close vision (clear vision at 20 inches or less)
        • Distance vision (clear vision at 20 feet or more)
        • Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
        • Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

Keywords: Loews Hotels, Arlington , Housekeeping Houseperson, Hospitality & Tourism , Arlington, Texas