Junior Network Administrator
Company: SAM
Location: Dallas
Posted on: April 25, 2024
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Job Description:
Who We Are
For over thirty years, SAM has built a reputation as a trusted,
knowledgeable, and innovative partner. Our licensed professionals
transform petabytes of complex spatial data into intelligent
insights in a holistic Managed Geospatial Services--- (MGS---)
framework. As North America's premiere MGS--- company, SAM provides
practical, precise, and high-fidelity solutions designed to enhance
decision-making, mitigate risks, achieve strategic objectives, and
drive costs out of our client's business. Our vision is to advance
spatial data acquisition, improve analysis capabilities, and
develop predictive analytics to redefine and transform how
infrastructure assets are developed and managed throughout their
lifecycles.
Your Impact at SAM
The Junior Network Administrator will be a member of the IT team
and will assist in the day to day operation and maintenance of SAM
data and voice networks.
Provide day to day operational & technical support for the
following:
Network routing and switching
WAN optimization technologies
SD-WAN
Firewall and IPS\IDS security devices
MPLS, DMVPN, AVPN, ISP
VoIP, SIP, phone services
Network monitoring
Wifi solutions
Monitor incident, change request and problem SLA metrics
Provide recommendations based on availability and capacity planning
and long term strategic planning
Conduct routine hardware and software audits of data and voice
equipment to ensure compliance with established IT standards,
maintenance status, policies and configuration guidelines
Assist in developing and coaching help desk and intern staff
Cover after hours on call tickets and triage escalated to support
teams
What You Bring to SAM
Bachelor's degree in Computer Science/Technology or job experience
related equivalence
1 to 2 years' experience in managing networks with demonstrated
experience in maintaining a Cisco based LAN, WAN (with optimization
or QoS), SD-WAN, wireless network with high availability in a
secure data center environment
1 to 2 years' experience in managing a VOIP implementation
Successful as a key contributor in at least 2 large projects; Large
projects are defined as having more than 3 participants or a budget
of over $100k or a timeline of 4 months or longer
Professional with a "Customer Service" attitude
Excellent verbal and written communication skills with the ability
to communicate with both technical and non-technical groups
Project management leadership experience
Motivated and results oriented with an ability to respond quickly
in a dynamic environment
Certifications and/or Licensing Requirements
ITIL foundations certification preferred
N+ certification preferred
CCNA\CCIE certifications a plus
Any other technology certifications a plus
Our Perks
Opportunity for hybrid work schedules for office positions -
Work-life balance is on us
Company paid premiums for medical, dental, vision, LTD and life
insurance (HSA and FSA plans available)
Generous paid time off (vacation, sick, holidays and parental
leave) - Accrual starts immediately
401(k) program offers 100% employer match up to 5%
Paid continuing education courses and tuition reimbursement
Employee Assistance Program - Your mental health is our
priority
No glass ceiling! Truly a place to spread your wings (Ask about our
Career Pathing!)
Trainings throughout the year - Specialized in-house trainings
programs designed to assist you in advancing in your career
Office snacks, free food and fun-themed events for employees
throughout the year
Passion for our Community - You have endless opportunities to
volunteer alongside your peers with our Corporate Social
Responsibility Program
Our Culture
Our entrepreneurial culture is a key factor in SAM being recognized
as a Top Workplace for eleven consecutive years, and we make it our
mission to ensure every one of our employees learns how to build
and manage a business, not just be the subject matter expert on the
team. At SAM, our employee's development is instrumental to our
success. Your learning will be supported by specialized in-house
training programs and mentoring by the industry's leading experts,
who just happen to be on our staff! We make SAM a GREAT place to
work, but it all starts with YOU!
EEO
SAM is an EOE/Affirmative Action Employer M/F/D/V. SAM also
participates in the federal E-Verify Program.
Bachelor's degree in Computer Science/Technology or job experience
related equivalence
1 to 2 years' experience in managing networks with demonstrated
experience in maintaining a Cisco based LAN, WAN (with optimization
or QoS), SD-WAN, wireless network with high availability in a
secure data center environment
1 to 2 years' experience in managing a VOIP implementation
Successful as a key contributor in at least 2 large projects; Large
projects are defined as having more than 3 participants or a budget
of over $100k or a timeline of 4 months or longer
Professional with a "Customer Service" attitude
Excellent verbal and written communication skills with the ability
to communicate with both technical and non-technical groups
Project management leadership experience
Motivated and results oriented with an ability to respond quickly
in a dynamic environment
Certifications and/or Licensing Requirements
ITIL foundations certification preferred
N+ certification preferred
CCNA\CCIE certifications a plus
Any other technology certifications a plus
The Junior Network Administrator will be a member of the IT team
and will assist in the day to day operation and maintenance of SAM
data and voice networks.
Provide day to day operational & technical support for the
following:
Network routing and switching
WAN optimization technologies
SD-WAN
Firewall and IPS\IDS security devices
MPLS, DMVPN, AVPN, ISP
VoIP, SIP, phone services
Network monitoring
Wifi solutions
Monitor incident, change request and problem SLA metrics
Provide recommendations based on availability and capacity planning
and long term strategic planning
Conduct routine hardware and software audits of data and voice
equipment to ensure compliance with established IT standards,
maintenance status, policies and configuration guidelines
Assist in developing and coaching help desk and intern staff
Cover after hours on call tickets and triage escalated to support
teams
Keywords: SAM, Arlington , Junior Network Administrator, IT / Software / Systems , Dallas, Texas
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