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Network Engineer

Company: Verizon
Location: Arlington
Posted on: November 20, 2020

Job Description:

What you'll be doing ASP Engineering manages a wide variety of responsibilities pertaining to the overall performance processes of Application Service Providers (ASPs), with the goal of providing the highest level of service to our customers. ASPs are external 3rdparty companies that provide data, content, or other services which enable our commercial wireless data offerings. You will be responsible for ensuring that ASPs of varying size, maturity, and resources adhere to Verizon policies relating to operational, performance and engineering policies. You will also be creating and disseminating specialized reporting on all specific areas such as change management and capacity management. In a growing world, a cloud based environment, Internet of Things (IoT) and new forms of Messaging or direct communication (Chat tools, RCS, CCMI, MAAP, or PTT Emergency Services) are the next evolution technology. You will be directly responsible for assisting in the operation, planning, design, migration, and turn up of a Network as a Service (NaaS) environment for an exciting new partnership. The service responsibilities will be specific towards Subscription Management Services (eUICC), SIM-OTA and Roaming. Supporting the different phases of the Multi-Service Operator agreement with Comcast and Charter (CC). You will lead the creation of standards, alarming, notifications, engagement escalation processes, and onboarding necessary to provide an optimal customer experience. Forging new relationships with Verizon Vendorcustomer teams. Building requirementsexpectations with vendor for customer onboarding. Creating Operational engagement flows that span across business units. Creating alarming and ensuring dissemination to customer facing teams the customer. Assisting in the development of standards, design, and migration of ASPs into the Verizon Cloud Platform (VCP). Locating, testing, and onboarding reporting tools across the platform to triage, monitor, and report KPIs. Collaborating with vendors and internal teams to create a smooth onboarding process for each software defined network or virtual environment. Prioritizing and managing requests made by external (ASPs) or internal organizations (Marketing, Tech Dev, IT) to enhance commercial service offerings, increase capacity, and improve redundancy, from inception to completion while minimizing impact to our customers. Assessing projected impact and potential risk to commercial service based on demandcapacity models. Initiating changes in scope, methods, and scheduling to eliminate service interruption andor minimize potential risk, and engaging additional resources as warranted. Producing maintenance windowchange control tracking and reporting. Generating applicationtransport capacity reporting. Creating a reporting structure for future VCP ASP services. Reviewing capacity vs. demand and holding quarterly ASP reviews (with Tier1 ASPs). Evaluating Method of Procedure (MOP) documentation. What we're looking for You'll need to have Bachelor's degree or four or more years of work experience. Six or more years of relevant work experience. Willingness to travel. Even better if you have A degree in an engineering discipline, computer science, information technology, or another related field. Red Hat System Administrator, OpenStack, or VMWare certifications. A, MCSE, CCNA, or related certifications. Five or more years of experience in wireless telecommunications and data networking. Three or more years of experience with fundamental packet data concepts ex. TCPIP and UDP, routing, basic LANWAN network connectivity, firewall, DNS. Two or more years of experience in remote technical support. Coursework andor hands-on experience with computer science, networking, telecommunications, programming and scripting. Experience with a cloud based environment from either an engineering, implementation or operations perspective. Experience in project management, account management, relationship management. Experience in a cloud based environment and programmingscripting. PC skills including Microsoft Office, IE and Windows. When you join Verizon You'll have the power to go beyond - doing the work that's transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you'll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we'll go far. Diversity and Inclusion at Verizon At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Keywords: Verizon, Arlington , Network Engineer, Other , Arlington, Texas

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