What makes Gartner a GREAT fit for you? When you join Gartner,
you'll be part of a team with a no-limits mindset that helps the
world become smarter and more connected. We're the world's leading
research and advisory company that steers clients toward the right
decisions with business and technology insights they can't find
anywhere else. Our associates enjoy a collaborative work
environment with exceptional training and career development. If
you like working with a curious, supportive, high-performing team,
Gartner is the place for you.
Interested in learning more, view and register for any of our
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Sales Operations Manager, Sales Strategy and Enablement
When you join Gartner, you'll be part of a fast-growing team
that helps the world become smarter and more connected. We're the
leader in our industry, achieving double-digit growth by helping
clients make the right decisions with business and technology
insights they can't find anywhere else. Our associates enjoy a
collaborative work environment, exceptional training and career
development - as well as unlimited growth potential. If you like
working with a generous, supportive, high-performing team, Gartner
is where you want to be.
Gartner's Global Sales Strategy and Operations (GSSO) team
strives to help every Gartner sales associate maximize the market
opportunity available to them. We are the drivers of
transformation, identifying what, when, and how we need to change
to reach our full potential.
About this role:
The Sales Operations Manager is a key member of the team,
reporting to the MVP of Sales with responsibilities aligned to our
pipeline management process. Our team is highly collaborative,
working across Gartner sales, service, product, and Research and
What you'll do:
Assess the efficacy of our sales processes and programs in
targeted areas of the sales pipeline, identifying where we can
drive higher outcomes while reducing complexity
Investigate top performing associates and teams to understand
why they outperform peers
Identify what approaches can be scaled to drive our collective
Design and run initiatives to directly drive change or
collaborate across our internal partners to pilot and scale with
the goal of accelerating our growth
Represent the business process in our CRM transformation to
ensure we are building to foundations for our future growth
- Own targeted sales enablement resources for large
cross-practice initiatives that are critical to our growth
What you'll need:
Undergraduate degree required, MBA a plus
5+ years business experience in sales operations, business
analysis or consulting. Consulting background preferred (McKinsey,
Booz Allen, BCG, Deloitte, Accenture, etc)
Proven ability to understand business initiatives and challenges
and to provide recommended business solutions using fact-based
Strong relationship-building skills: Able to effectively partner
with and influence multiple teams and leaders in a matrixed
Excellent analytical skills; ability to analyze large datasets
and translate raw information into actionable insights so that it
can be easily understood and used by the organization.
Excellent written and verbal communication skills; ability to
create and deliver effective decks and updates for use by multiple
levels of staff, up to and including the executive level
Excellent organizational skills with the ability to manage
multiple work streams and large amounts of detail
Project and program management experience: Ability to organize
and track complex projects, keep self and others on track and
identify emerging issues
- Curiosity: Interest in understanding complex problems to
identify underlying drivers and surface interesting new approaches
that can scale
Who you are:
Motivated, high-potential performer, with demonstrated ability
to influence and lead.
Strong communicator with excellent interpersonal skills.
Able to solve complex problems and successfully manage ambiguity
and unexpected change.
Teachable and embracing of best practices and feedback as a
means of continuous improvement.
- Consistently high achiever marked by perseverance, humility and
a positive outlook in the face of challenges.
What we offer:
In addition to an outstanding work environment with rapid
advancement potential, Gartner associates enjoy exceptional
compensation and benefits, including:
An upbeat, positive culture. Integrity, objectivity,
collaboration, results and a no-limits mindset are central to our
Limitless growth. We work with you to help you meet your goals
and advance within the company.
Encouragement to be innovative and challenge status-quo.
Exposure to industry-leading training and development.
- Performance based recognition and rewards.
Who we are:
Gartner is the world's leading research and advisory company,
offering information, advice and tools for business leaders. We
provide objective and invaluable insights to our C-level executive
clients, where we guide them to achieve the mission-critical
priorities of their organization. We've grown exponentially since
our founding in 1979 and now employ over 17,000 associates globally
and support 12,000 clients in more than 100 countries.
Our awards and accolades:
Fortune World's Most Admired Companies 2016, 2017, 2018, 2019 &
Forbes America's Best Employers 2018, 2019; Best Management
Consulting Firms 2017, 2018, 2019
- Human Rights Campaign Corporate Equality Index Best Places to
Work for LBGTQ Equality 2018, 2019 & 2020
Job Requisition ID:53610
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