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Cafe FOH/BOH Team Member

Company: Urban Air Adventure Park
Location: Arlington
Posted on: June 7, 2021

Job Description:

TX-Arlington

Caf FOH/BOH Team Member Job Description

JOB DESCRIPTION:

The Caf Team Members are primarily responsible for serving guests efficiently with food and drink at the Urban Air Caf. Working hours will be spent in the kitchen and/or service area, cashiering, interacting with guests, cooking, preparing and serving food. S/he must work fast with a sense of urgency, while offering amazing standards of guest service and care.

RESPONSIBILITIES

  • Demonstrating the highest standards of guest relations and care when assisting guests at the counter.
  • Giving advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business.
  • Ensuring adequate stock levels of supplies and consumables for caf area.
  • Managing queues and meeting guest expectations, upsell to maximize profit.
  • Keeping the areas tidy and clean including table clearing, removing and washing dishes, and taking out trash.
  • Handling guest complaints in the first instance and reporting feedback to the Leadership Team.
  • Working within established guidelines and operating procedures.
  • Measure and assemble ingredients for menu items
  • Properly cook and store food items at appropriate temperatures
  • Rotate stock items as per established procedure
  • Ensuring compliance with all health code regulations.
  • Keep the kitchen and storage areas clear, well-organized
  • Participate in regular staff meetings and training as required
  • Other duties as tasked by Leadership

QUALIFICATIONS

  • Minimum of High School Diploma or equivalent required, some College preferred
  • Previous restaurant/quick service experience preferred
  • Basic math skills of adding and subtracting required
  • ServSafe or similar food handling certification preferred

ADDITIONAL REQUIREMENTS

  • Having a friendly and engaging personality, a good communicator, able to work under pressure.
  • Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service.
  • Need to be willing to learn, take instruction and work under own initiative, supporting other team members and able to multitask.
  • An effective, well organized and efficient team player with a strong sense of discipline and urgency.
  • Holds self-accountable for high personal standards of conduct and professionalism

PHYSICAL REQUIREMENTS

  • Work days, nights, and/or weekends as required.
  • Work in noisy, fast paced environment with distracting conditions.
  • Move about facility and stand for long periods of time.
  • Lift and carry up to 30 pounds.

Location - TX-Arlington

Keywords: Urban Air Adventure Park, Arlington , Cafe FOH/BOH Team Member, Other , Arlington, Texas

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