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Remote Senior UCaaS System Engineers

Company: Kforce Technology
Location: Arlington
Posted on: January 12, 2022

Job Description:

RESPONSIBILITIES:Kforce's growing Technology Company in Arlington, VA is seeking a few Mid-Level to Senior UCaaS Engineers with VoIP and next generation Unified Communications architecture of BroadWorks technologies. We are working directly with the Hiring Manager on these search assignments. These positions are 100% Remote. This role requires a high degree of experience in all aspects including maintenance, troubleshooting, cross-team collaboration, consulting, installation, scaling, architecture, capacity planning, and integration of multi-vendor technologies. The candidate must be self-driven, highly motivated, have a sharp eye and attention for detail, responds quickly when needed, a has sound decision making skills. Key Responsibilities:

  • Architecture, design, capacity planning, performance management, and growth strategies of core and multivendor solutions
  • Integration, testing, deployment, monitoring, maintenance, upgrades, and lifecycle management of all core telephony and Unified Communications technologies
  • Lead role large projects and integration of multivendor technologies and solutions
  • Incident resolution
  • Build, maintain, and promote strong technical documentation
  • Normal business hours and after hours/on call responsibilities
  • Technical liaison to product development, engineering, support, and executive level staff
  • Tier 4 support for Tier 1, 2, and 3: including On-Boarding, Sales Engineering, and Development Job Requirements:REQUIREMENTS:
    • 6-8+ years of experience in geo-redundant architecture, deployment, maintenance, and troubleshooting of BroadSoft BroadWorks technologies (R19 SP1 or higher)
    • Advanced knowledge in SIP messaging including isolation of issue to core, SBC, carrier, and or customer premise
    • In-depth experiencing troubleshooting SIP related call flow issues, API's, including deep understanding core systems, backend feature sets, redundancy, media types, and routing and translations
    • Strong knowledge of Unified Communications including WebRTC, Collaborate, soft clients, architecture, and 3rd party integration
    • Strong understanding of OCI-P and XSI-Actions/Events as it pertains to provisioning, 3rd party integrations, and client interactions
    • Strong systems and service reliability engineering including capacity planning, performance, and life cycle management
    • Scripting language knowledge in any of the following, shell, Perl, SQL, Bash and Python is a plus
    • Good understanding of Linux administration
    • Versed in database administration enough to quantify data, create reports, and as a general tool for troubleshooting
    • Solid understanding of network engineering including SIP NAT traversal and firewall
    • Looking for either UCaaS Systems Engineers with systems experience, good architecture, system management, etc. or UCaaS Engineers more on the operational side (geo-redundancy, incidences, maintenance, performance management, etc.)
    • BroadSoft Certified Network Engineer - Professional and or Specialist is a plus Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology, Arlington , Remote Senior UCaaS System Engineers, Other , Arlington, Texas

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