Benefits Specialist

Company: North Central Texas Council of Governments
Location: Arlington
Posted on: August 2, 2022

Job Description:

Job DescriptionThe Area Agency on Aging is searching for a Benefits Specialist to provide specialized information, referral and assistance to older adults, people with disabilities, and their family caregivers. Benefits specialists help callers access long-term services and supports such as home health, attendant services, transportation, medical supplies, and home repairs. In addition, they provide information regarding affordable housing options, authorize respite care, and counsel nursing home residents about community-based services that support return to independent living.The ideal candidate has working knowledge of federal, state, and local health and social service programs through entities including the Centers for Medicare and Medicaid Services, Veterans Administration, Texas Health and Human Services Commission, Area Agencies on Aging, and Centers for Independent Living.Primary responsibilities include responding to requests for resource information, researching potential resources, organizing resource information, and assisting callers in applying for public benefits.Required SkillsEssential skills include:Excellent oral communication skills, including ability to engage in active listening and explain complicated programs in simple termsAbility to efficiently gather and organize resource information to allow for quick retrievalAbility to elicit callers' wants, needs, and preferences and identify root causesPatience in working with callers who may have difficulty communicatingAbility to manage variable work loadsRequired ExperienceAt least two years' experience with information and referral and/or case management is required.Experience working with older adults, persons with disabilities, and/or family caregivers is preferred.Bachelor's degree requiredBilingual candidates are encouraged to apply.Starting Salary:The starting salary is $38,157 or higher, depending on qualifications.Our Benefits: NCTCOG Pays 100% Monthly Premiums for Employee Only Coverage for Medial, Dental, Vision, and Long-term disability InsurancePaid Vacation LeavePaid Sick LeavePaid Holidays12% Employer contribution into a Retirement accountOpportunity to Tuition ReimbursementCertification reimbursementsNCTCOG is a qualified employer for the Public Service Loan Forgiveness program available through the Department of Education.Hybrid work schedulesAbout the Area Agency on Aging:Our mission is to create and maintain a coordinated network of health and social services for older adults and family caregivers. We provide services and resources that help older adults maximize their quality of life and live as independently as possible. By providing information, education, and direct services, we help individuals meet basic needs and make informed decisions.NCTCOG is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. All candidates must successfully pass a pre-employment drug screen and national criminal background check in order to receive an employment offer from NCTCOG. The North Central Texas Council of Governments participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.Job postings are kept open for a minimum of 10 calendar days and may close anytime thereafter at the discretion of the hiring manager.

Keywords: North Central Texas Council of Governments, Arlington , Benefits Specialist, Other , Arlington, Texas