Premium Supervisor, Globe Life Field
Company: Delaware North
Posted on: August 3, 2022
The Opportunity Delaware North Sportservice is searching for a
Premium Supervisor for Globe Life Field and Arlington, Texas. As a
Premium Supervisor, you will ensure the highest levels of service
to our guests.Responsibilities
- Ensure compliance with all departmental and organizational
policies and procedures.
- Maintain a safe and clean environment for guests and
- Assist managers in training and development of the team and
conducting associate-counseling sessions including verbal and
written corrective action reports.
- Assist managers in the management of staffing levels in
accordance with established budgetary goals and business
- Inspect by walking through your assigned area to monitor staff
and to monitor guest needs.
- Lead hourly staff in the daily performance of their
- Ensure the venue is adequately stocked with all products and
supplies needed for service.
- Collaborate with manager concerning operational deficiencies
and areas in need of attention.
- Greet guests positively, treating each person as an individual
and in a professional manner.
- Prioritize and handle multiple tasks simultaneously.
- Complete other duties as assigned.Qualifications
- One year of related experience is required.
- Superior organization and guest service abilities are
- Basic math skills include addition, subtraction,
multiplication, division, fractions, and percentages.
- Basic computer skills including word-processing, spreadsheets,
and e-mail required.
- Demonstrate skill in dealing with guest complaints, using
active listening skills to defuse difficultly and sometimes
emotionally charged situations to maintain the guest's
- High school diploma or GED preferred.Physical Requirements
- Ability to lift or carry 50 pounds.
- Ability to stand or walk 100% of the time.
- Possible exposure to secondhand smoke.
- Possible exposure to a high volume of noise.Who We Are At
Delaware North, you'll love where you work, who you work with, and
how your day unfolds. Whether it's in sporting venues, casinos,
airports, national parks, iconic hotels, or premier restaurants,
there's no telling where your career can ultimately take you. We
empower you to do great work in a company with 100 years of
success, stability and growth. If you have drive and enjoy the
thrill of making things happen - share our vision and grow with
us.Delaware North Companies, Incorporated and its subsidiaries
consider applicants for all positions without regard to race,
color, religion, creed, gender, national origin, age, disability,
marital or veteran status, sexual orientation, or any other legally
protected status. Delaware North is an equal opportunity
Keywords: Delaware North, Arlington , Premium Supervisor, Globe Life Field, Other , Arlington, Texas
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