Process Fulfillment Representative- Titles

Company: Careerbuilder-US
Location: Arlington
Posted on: January 21, 2023

Job Description:

Process Fulfillment Representative- Titles
Country: United States of AmericaWHAT YOU WILL BE DOINGEssential Functions:

• Accurately complete title releases for paid in full loans & leases per published state guidelines
• Handle incoming requests for additional release documents, copy of titles or title maintenance request in accordance with established measures/deadlines and assigned goals.
• Identifies and resolves escalated release issues within assigned scope.
• Notarize various business documents while maintaining proper records using state issued notary book and business notary logs
• Sort and distribute daily incoming mail
• Research accounts on the discrepancy reports from the title service vendor
• Process and mail paid in full contracts and letters per published state guidelines
• Follows all established standards of procedures and guidelines when processing transactions to protect the Consumer and Company.
• Documents and tracks all account activity in system of record.
• Maintains effective communication with all colleagues, customers and third parties.
• Provides daily support and resolution to all internal customers regarding escalated issues.
• Updates the system with proper documentation for research, tracking, reconciliation and repository purposes.
• Liaises with customers and third parties to resolve open issues in alignment to internal processes and external regulations. High School (High School) English Primary Location: -North Richland Hills, Texas, United States of AmericaOther Locations: -Texas-North Richland HillsOrganization: -Santander Consumer USA Inc.

Keywords: Careerbuilder-US, Arlington , Process Fulfillment Representative- Titles, Other , Arlington, Texas