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Medical Office Receptionist - Internal Medicine

Company: Texas Health Resources
Location: Arlington
Posted on: March 17, 2023

Job Description:

Medical Office Receptionist

Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We're looking for qualified Medical Office Receptionists like you to join our Texas Health family.

Position Highlights

* Work location: 4901 South Collins Street, Arlington, TX 76018
* Work environment: Internal Medicine
* Work hours: Full-time (40 hours weekly); Monday-Friday (8am-5pm)

Texas Health Physicians Group (THPG) includes more than 800 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.

* High School Diploma or equivalent (REQUIRED)
* Six months healthcare experience in a clinical setting, or customer service experience in a clinical setting, or office environment (PREFERRED)
* Previous Insurance/Verifying benefits in a medical setting (STRONGLY PREFERRED)
* Customer Service experience (PREFERRED)

Position Responsibilities Under direct supervision, the Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.

In addition to the required qualifications, a successful Medical Office Receptionist

* Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
* Answers phone calls and directs them appropriately.
* Schedules appointments according to office guideline.
* Obtains accurate patient and insurance information, collecting copays and deductible amounts.
* Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
* Prepares charts for patient appointments making sure all necessary information is complete.
* Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
* Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
* Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
* Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
* Performs other duties as assigned.

Why Texas Health As a Texas Health Medical Office Receptionist, you'll enjoy top-notch benefits including 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.

At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make THPG a great place to work.

Here are a few of our recent awards:

* 2021 FORTUNE Magazine's "100 Best Companies to Work For" (7th year in a row)
* Becker's Healthcare "150 Great Places to Work in Healthcare" (4 years running)
* "America's Best Employers for Diversity" list by Forbes
* A "100 Best Workplaces for Millennials" by Fortune and Great Place to Work

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we've won and more.

Do you still have questions or concerns? Feel free to email your questions to

Keywords: Texas Health Resources, Arlington , Medical Office Receptionist - Internal Medicine, Other , Arlington, Texas

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