IT Solution Architect OTC & DSD
Company: Coca Cola Southwest Beverages
Location: Dallas
Posted on: May 27, 2023
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Job Description:
Req ID:153746General PurposeThe IT Solution Architect - FSV is
responsible for use his knowledge and skills in Analyzing internal
user needs, design, construct, architect, implement and maintain
systems and mobile applications, testing processes, work with
cross-functional international teams, interact with all levels of
employees and management, problem-solving skills, project
management, and ERP Direct Store Delivery and VMS Full Service
Vending knowledge especially in the Order to Cash and Full Service
vending to Represent CCSWB as Business Process Lead for Vending
(FSV) in the CONA Bottlers Committee, Administrator of the
Distribution mobile applications, SAP CONA Order To Cash module
related to the distribution process, Support tools used for
planning FSV routes for distribution, IT Vending Lead for the
Reporting and Robot Automation developments, and IT FSV Project
Lead in the Innovation initiatives.This role has responsibility for
translating business requirements into comprehensive integrated
solution designs. This also includes working closely with the CONA
organization for solution development, solution configuration, unit
testing, integration testing, production stabilization, and other
support teams for turn-over, and level 3 operations support as
needed. This role will also require collaborating with the CokeOne
North America (CONA) organization to understand alignment
opportunities with the strategic CONA roadmap. All of these
activities need to be performed within the governance and controls
framework of the CCSWB IT Software Development Lifecycle
methodology and deliver the expected value by driving business
productivity and growth of the IT solutions in this area of
responsibility.This role must partner with their business
counterparts in CCSWB to influence direction and balance
challenging trade-offs between scope, time, and budget. This role
requires significant experience in delivering the leveraged use of
technology, and highly developed communication skills to present to
and influence internal IT and business partners.
The incumbent must have the ability to manage multiple process and
solutions development initiatives within their functional/technical
area(s).
This role will have the ability to create, champion, and drive the
development and deployment of new architecture solutions, services
and technologies that align with agreed guiding principles,
strategy, and destination architecture.
Duties and ResponsibilitiesSolution design and delivery:
Manage business IT requirements associated with the sales and
marketing function with a specific focus on Order to Cash and
FSV.
Manage the interfaces and dependences between sales orders,
delivery, and planning to the manufacturing systems and
processes.
This includes the cross-functional review and fit/gap assessment of
all requirements, ensuring alignment of architecture solutions
across all process/domain areas.
Provide Level 3 SAP (CONA) application support relating to Order to
Cash function.
Respond and resolve business tickets in a timely manner or partner
with CONA support services to escalate tickets to level 3 as
required.
Respond and resolve business tickets in a timely manner or partner
with CONA, AC-IT, and software provider to escalate and resolve
issues.
Analyze, advise, and test CONA releases related to FSV: raising
defects, tracking progress in testing, and ensuring business
continuity.
Ensure the performance and reliability of the Order to Cash
capabilities on CONA SAP.
Maintain CONA SAP security through user profile management, create
and update access permissions, and maintain user accounts.
Work with CONA team to define user requirements, prepare detail
specifications, and coordinate system-wide testing updates on CONA
SAP new releases.
Provide recommendation for enhancements/changes that may involve
custom design, and optional or third-party products to improve the
efficiency and effectiveness of Order to Cash systems.
Consult users on technology changes that will impact work
processes.
Manage all aspects of the development of assigned
projects--undertaking projects from original conception through
final implementation.
Lead process analysis and re-engineering with an understanding of
technical problems and solutions as they relate to the current and
future business environment.
Lead project teams towards solutions that align with agreed guiding
principles, strategy, and destination architecture.
Identify project impacts on Business Process Models.
Design solutions that ensure the most sustainable, flexible, and
cost appropriate solutions and technology platforms.
Ensure documentation, delivery, and governance follows standard
architecture management process and produces expected results.
Other responsibilities include VMS, Osapiens,
Easitrax/Vend-Prime/Vend-Smart, VendSys.
Client Relationship Management:
Engages with Business counterparts to remain informed on business
objectives and priorities.
May be expected to deliver programs/projects that cross functional
client areas and have more than one business sponsor, representing
different business functions.
Serves as a subject matter expert in the solutions and capabilities
for area(s) of responsibility.
Provides subject matter expert input into the Development of a
multi-year IT Roadmap for area(s) of responsibility.
Maintains positive and trusted working relationships with all
business and internal stakeholders.
Solutions Support:
Provides level 2 support for all CONA and non-CONA applications
within functional area.
Builds and maintains relationships that motivate, guide, and/or
reinforce the best practice use of IT solutions.
Develops self and others to improve performance in current role and
to prepare for future roles; seeks and provides feedback and
coaching to enhance performance.
Photo Recognition and Augmented reality application support.
Sales Force Automation (SFA) - Support and design.
SAP OTC - DSD/FSV (Direct Store delivery and Full Service Vending)
Support and Design.
Subject Matter Expertise:
Maintains influential knowledge of industry trends / innovations in
strategic areas of importance.Qualifications
Keywords: Coca Cola Southwest Beverages, Arlington , IT Solution Architect OTC & DSD, Other , Dallas, Texas
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