Supervisor, Security (Overnight)
Company: Disability Solutions
Location: Arlington
Posted on: September 28, 2024
Job Description:
Loews Arlington Hotel and Convention Center is a
state-of-the-art, full-service meetings and resort destination that
caters to groups of all sizes, as well as families who are looking
for a world-class experience in the epicenter of the premier sports
and entertainment district in the country. Centrally located
between Dallas and Fort Worth between iconic sports stadiums, Globe
Life Field, home of the 2023 World Series Texas Rangers and
AT&T Stadium, home of the Dallas Cowboys, the 888-room resort
features five restaurants and lounges, two pools with an authentic
sandy beach, cabanas and a water slide as well as a fitness center,
full-service spa and salon and 266,000 square feet of meeting and
event space.Job Specific
- Supervises activities of all Security Office, Employee Entrance
and Patrol Officer operations as outlined in the Standards of
Performance Manual for Security Officers
- Performs Security Department training related activities
- Thoroughly understands all Hotel Emergency Response Procedures
and assists in the coordination of all emergency response
activities
- Oversees access control activities at all facility employee
entrances, ensures that only authorized individuals enter
- Ensures maintenance of visitor sign-in/out logs and issuance of
temporary passes to visitors/vendors
- Oversees inspection of all packages entering and exiting
through facility employee entrances, denies access to or removal of
unauthorized materials
- Oversees verification that all materials leaving facilities are
accompanies by a completed, signed package removal pass,
confiscates and turns over to management, all materials not
properly authorized
- Maintains signature lists of Management personnel authorized to
sign package removal passes
- Supervises/Patrols front of house, back of house and exterior
hotel areas, reporting any safety or security hazards, unacceptable
behavior, or suspicious persons to Security Supervisor for
direction and resolution
- Prepares necessary maintenance requests for safety related
maintenance requirements
- Supervises/Monitors CCTV cameras, radio communications, and
Fire Control Computers
- Documents all security related issues and assistance provided
in appropriate Security reports
- Oversees lost and found activities in accordance with hotel
policies
- Enforces hotel rules/regulations in accordance with Employee
Manual and hotel policy
- Monitors and ensures compliance to hotel key control policies
by all employees
- Interacts with guests in a courteous and professional
manner
- Responds to all guest and employee incidents, gathers
information, secures area if necessary to preserve evidence
- Investigates breeches in security and guest and employee
accidents
- Questions witness' to incidents, examines incident scenes,
gathers evidence/ data to assist in determination of cause and
identification of areas where corrective actions are indicated
- Performs lock interrogation operations whenever necessary as
part of departmental incident investigation
- Assists in periodic locker/wardrobe bag inspections
- Assists Director in performance of periodic safety and security
inspections
- Works closely with LHUSE Risk Manager to identify areas of
potential loss/liability
- Assists Director and Risk Manager in development of loss
prevention procedures/policies
- Completes all daily reports in accordance with the Safety
Security Manual
- May operate departmental vehicles to include electric personnel
transport vehicles, pick up trucks, bicycles
- May assist in the distribution of employee paychecks
- May assist in obtaining materials from Storeroom areas during
non-operating hours
- Ensures that all after hour storeroom entries are documented,
and that the reason for entry is indicated and that proper
requisitions are obtained for all items removed
- Assists other hotel employees in applying Bloodborne Pathogen
Exposure Control policies
- Answers department phone lines in prompt and courteous manner
in accordance with all Loews Hotels standards
- Other duties as assignedGeneral
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems
and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and
fellow employees
- Executes emergency procedures in accordance with hotel
standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and
work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming
standardsQualifications
- Associates Degree or equivalent
- Excellent observation, communication, guest service and report
writing skills
- Minimum three + years previous Security supervisory experience
in large convention hotel
- Possess, Class "D" Security license and CPR and First Aid
certification, or ability to obtain
- Ability to speak, read and write English fluently
- Able to work a flexible schedule, including weekends and
holidays
Keywords: Disability Solutions, Arlington , Supervisor, Security (Overnight), Other , Arlington, Texas
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