ArlingtonTXRecruiter Since 2001
the smart solution for Arlington jobs

Work at Home Bilingual Customer Retention Expert (English/Spanish)

Company: Mommy Jobs Online
Location: Arlington
Posted on: June 14, 2019

Job Description:

Mommy Jobs Online (mommyjobsonline.com) is now seeking Bilingual Customer Retention Experts. Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLAMY when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Arlington , Work at Home Bilingual Customer Retention Expert (English/Spanish), Other , Arlington, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Truck Driver - $40,000 Bonus - Will Pair Solo - Hometime Guarantee - Waco
Description: NEW 40,000 Teaming Bonus for OTR CDL-A Drivers--Team drivers now earn more money per mile and guaranteed home time on OTR runs.Covenant Transport has exciting driving opportunities and a NEW BONUS for (more...)
Company: Covenant Transport
Location: Waco
Posted on: 06/20/2019

Telecommute Business Development Specialist
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: Waco
Posted on: 06/20/2019

Appointment Scheduling
Description: Are you a talented and motivated person looking for a new interesting challenge or new opportunity We
Company: Worknine
Location: Irving
Posted on: 06/20/2019


Registered Nurse (RN) Inpatient Rehab FT Day Job
Description: Baylor Scott and White Medical Center-Hillcrest Magnet Recognition ANCC As a magnet recognized hospital we set the standard ofexcellence in patient care, nursing excellence, and innovation in professionalnursing (more...)
Company: Baylor Scott & White Health
Location: Waco
Posted on: 06/20/2019

Water Treatment Equipment Installers
Description: Culligan Water has immediate opening for TCEQ certified Water Treatment Installer or Individuals wanting to train to get their TCEQ certification. We will pay for
Company: Culligan Dallas
Location: Irving
Posted on: 06/20/2019

25U Signal Support Systems Specialist
Description: Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. br br Signal (more...)
Company: Army National Guard
Location: Waco
Posted on: 06/20/2019

HR PERSONNEL ASSISTANTS
Description: Job Duties: You will need to make outbound calls to jobseekers pertaining to joining our remote work-at-home job board to find employment. You will need to post classified job ads on a daily basis of (more...)
Company: Mommy Jobs Online
Location: Irving
Posted on: 06/20/2019

OTR CDL A Truck Drivers - Great Benefits Package!!! - Waco
Description: Tribe Express is a high-service national carrier specializing in temperature-controlled transportation, based in the Gainesville, Georgia. Tribe is currently looking for qualified
Company: Tribe Express
Location: Waco
Posted on: 06/20/2019

Medical Coder Specialties
Description: Coding Denials, ER, OBGYN, Surgical, E/M, Neurology, Neurosurgery, Oncology, Hematology, Orthopedic Pathology Multi-specialties We are hiring coders with at least three years experience in various (more...)
Company: Mommy Jobs Online
Location: Waco
Posted on: 06/20/2019

19D Cavalry Scout
Description: As a Cavalry Scout, you are the eyes and ears of the armored division. You move ahead of your division, provide reconnaissance, and report vital information back to your commanding officer. You're providing (more...)
Company: Army National Guard
Location: Waco
Posted on: 06/20/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Arlington RSS job feeds