ArlingtonTXRecruiter Since 2001
the smart solution for Arlington jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: Arlington
Posted on: July 14, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLROXANNA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Arlington , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Arlington, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Mentorship & Housing Coordinator
Description: The Mentorship Housing Coordinator oversees and develops housing solutions for Cove youth, beginning with developing key community relationships with potential hosts and mentors. The CoveCoach program (more...)
Company: The Cove, Heart of Texas
Location: Waco
Posted on: 07/19/2019

Hair Stylist - Licensed - WACO, TX-2448 W. Loop 340, Suite 28, 76711
Description: Sport Clips is hiring Licensed Hairstylists, Cosmetologists and Barbers in our rapidly growing, exciting, fast-paced salons br br JOB DESCRIPTION br br Sport Clips is the nation's leading Men's (more...)
Company: Sport Clips
Location: Waco
Posted on: 07/19/2019

Escrow Assistant
Description: Company Summary Join our team As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American Title Insurance Company NYSE: FAF (more...)
Company: First American Financial Corporation
Location: Irving
Posted on: 07/19/2019


Truck Driver - No Recent Exp. Needed - Great Pay - Reliable Home Time - Arlington
Description: CFI is Sponsoring Refresher Courses for CDL-A DriversExcellent Pay and Benefits - Reliable Home Time--Have a Class A CDL but no recent experience Apply for our refresher course and get back on the road.--When (more...)
Company: CFI - Refresher
Location: Arlington
Posted on: 07/19/2019

ITS Identity and Access Architect
Description: Key Qualifications: br Skills: br Oracle Years of Experience: br 6 years About this Company: br This health system is one of the largest faith-based, nonprofit health care delivery systems in (more...)
Company: Relode
Location: Arlington
Posted on: 07/19/2019

Licensed Realtor - Min. 5 Transactions/year
Description: Licensed Realtor - Min. 5 Transactions/year IMPORTANT: You must be a state licensed real estate agent with a history of closing at least 5 transactions per year in order to qualify for
Company: Fathom Realty
Location: Waco
Posted on: 07/19/2019

Compliance Product Officer - Unsecured Lending (Ready Credit / Overdrafts)
Description: Compliance Product Officer - Unsecured Lending Ready Credit / Overdrafts - Description Serves as a Unsecured Lending Ready Credit/Overdrafts compliance risk officer for Independent Compliance (more...)
Company: Citibank
Location: Irving
Posted on: 07/19/2019

Tech Development Lead - Big Data
Description: Where good people build rewarding careers.Think that working in the insurance field cant be exciting, rewarding and challenging Think again. Youll help us reinvent protection and retirement to improve (more...)
Company: Allstate Insurance Company.
Location: Irving
Posted on: 07/19/2019

Interviewing Now - Full Time and Part Time Positions
Description: Our National Health Benefits Company is actively searching for highly motivated individuals to work with our A rated company. We are looking
Company: Garcia Healthcare
Location: Arlington
Posted on: 07/19/2019

Solution Architect
Description: ASSIGNMENT: br - Act as a trusted advisor partnering with the customer on its strategy positioning end-user br understanding thanks to end-to-end architecture on multiple domains br br MAIN (more...)
Company: Nokia
Location: Irving
Posted on: 07/19/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Arlington RSS job feeds