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Company: ServiceLink
Location: Arlington
Posted on: November 11, 2019

Job Description:

Part - Time Customer Service Representative ESSENTIAL DUTIES AND RESPONSIBILITIES ** Handle inbound and outbound calls from customers** Perform customer verifications** Effectively communicate with customers via telephone, email and fax** Provide information in response to inquiries about all flood products and services** Obtain and evaluate all relevant information to handle inquiries and complaints ** Resolve customer inquiries related to flood products and services and make effective notes in each order changed.** Assist with identifying root causes and explain the best solution to resolve customer concerns in an expedient manner ** Contributes to team effort by accomplishing related results as needed** Direct requests and unresolved issues to the designated resource** All other duties as assigned MINIMUM QUALIFICATIONS ** High school diploma, general education degree or equivalent** Required one (1) year of customer service experience preferred** Knowledge of customer service principles and practices** Excellent communication skills ** Attention to detail and accuracy ** Problem-solving skills and problem analysis ** Multi Tasking skills is a must ServiceLink, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law. Operations Clerical TX - Arlington Flood Oct 29, 2019, 9:50:09 AM

Keywords: ServiceLink, Arlington , Part, Other , Arlington, Texas

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