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Remote Service Desk Analyst

Company: VirtualVocations
Location: Arlington
Posted on: May 14, 2022

Job Description:

An information technology and services company is in need of a Remote Service Desk Analyst.

Candidates will be responsible for the following:
Interacting via telephone, e-mail and one on one with customers
Resetting passwords
Providing first level contact and conveying resolutions to customer
Applicants must meet the following qualifications:

6+ months experience in a Service Desk or technical support role
1+ years of customer service experience in a professional industry
High school diploma
Active Directory Experience
Strong troubleshooting and documentation skills
Desktop and Laptop hardware support experience

Keywords: VirtualVocations, Arlington , Remote Service Desk Analyst, Professions , Arlington, Texas

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