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Customer Service/inside Sales Representative

Company: Omni United
Location: Arlington
Posted on: November 22, 2021

Job Description:

GENERAL SUMMARY:The Customer Service/Inside Sales Representative will support the sales and logistics organizations.Title: Customer Service/Inside Sales RepresentativeDepartment: Sales/OperationsResponsible to: Operations Manager/Customer Service Manager - OmnisourceESSENTIAL RESPONSIBILITIES - CUSTOMER SERVICE/INSIDE SALES REPRESENTATIVE:The Customer Service Representative will be responsible for filling, validating and processing claims from Omni-United customers.The Customer Service Representative will monitor full process of claims from start to finish and communicate with customers in a timely and professional manner.Handling all calls and emails for consumer related claims from a wide variety of e-commerce purchasing customers.Helps achieve domestic sales objectives.Provides customer support and central point of contact for all customers.Relationship management: putting our customers at the center of everything we do. Exemplify our Sales culture. Serve and educate customers on the product portfolio.Assist customers with requested services such as sales updates, shipping information, marketing requests.Resolve customer requests and questions regarding Omni United's products.Prospecting business with existing accounts by exploring specific needs, anticipating new opportunities.REQUIRED EDUCATION, TRAINING and/or EXPERIENCE:Bachelors degree in Business, Marketing or other related field experience2 years experience in sales or sales/support, preferably in the automotive sectorProficient in Microsoft Office (Excel, PowerPoint, and Word)Strong interest in automobilesSALARY:Dependent on candidate experienceStructure: $48k guaranteed

Keywords: Omni United, Arlington , Customer Service/inside Sales Representative, Sales , Arlington, Texas

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